Thursday 1 September 2011

The Potting Bench Saga

No, nothing to do with Alan Titchmarsh's novels..

I ordered a potting bench in the sale at http://www.woolworths.co.uk for £34 on 5 August. When the bench failed to turn up, I was told that they had tried to deliver it and I was out. Not true as I'd had other deliveries. I was given a date for re-delivery. It failed to arrive. I called and was told that the bench had arrived damaged at the delivery depot and had sat there for eight days - bit different to the original story.

Woolworths told me I'd have to re-order the bench and pay for it and they would credit my card when they received the damaged one. What happened to its-damaged-as-you've-already-paid-we'll-send-a-replacement ?? Nulles pointes..oh and the second potting bench arrived without screws and instructions !



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